????(2003)?????????????????????,Forrester Research ??,???????????? 1,230 ????

? Jupiter Research ??,??????????,????????????? 650 ???,??????? CAGR 17% ???,??? 2008 ?? 1,170 ????

Forrester ??,2003 ?????????????,???????????????????????? Zappos.com ?????????BlueNile.com ??

?? Bluenile.com ????????? 65%,???? 79%,??????1.28 ???,?????????Zappos.com ???????????????,???????????????? 1.4 ????

??,?????? eBags.com ???????? 60%,??????????? 60%?????,??????????????

?????? BizRate.com ??,??????????????,???????????????????,???????????? 62% ????,????? 52%?????????????? 60%???,?????? 55%?(AP)

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